BluffBet Privacy Policy

At BluffBet, we take your privacy seriously and are committed to protecting the personal information you share with us. This BluffBet Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, register an account, or use our services at bluffbet.com. By accessing BluffBet Casino, you agree to the practices described in this policy.

BluffBet is operated by Throne Entertainment B.V., registered in the Commercial Register of Curaçao under number 150615, with a registered address at Mercuriusstraat 15, Willemstad, Curaçao. We hold a valid license issued by the Curaçao Gaming Authority under license number OGL/2024/1585/0822, which permits us to offer games of chance to players in our target markets. TPM Services Limited, registered in Cyprus under registration number HE421716 and located at Stasikratous 22, Olga Court, Flat/Office 302, 1065 Nicosia, Cyprus, acts as our independent representative for regulatory and compliance matters.

Information We Collect

When you create an account or interact with BluffBet, we collect various categories of information to provide you with our services and comply with our legal obligations.

• We collect your registration details, including your name, date of birth, email address, phone number, and residential address.
• We gather identity verification documents such as government-issued ID, proof of address, and payment method verification for KYC/AML compliance.
• We track your gaming activity, including deposits, withdrawals, bets placed, game history, and bonus usage across BluffBet casino.
• We record technical data such as your IP address, browser type, device information, and login timestamps whenever you access BluffBet login.
• We store communication records when you contact our support team via live chat or email.

Payment and Transaction Data

We process payment information related to the methods you choose, including Interac, MiFinity, MuchBetter, Bitcoin, Litecoin, Tether, Mastercard, and Visa. We do not store full card numbers; sensitive payment data is handled through secure, PCI-compliant payment processors.

How We Use Your Information

Our use of your personal data is limited to legitimate purposes connected to running BluffBet and meeting our regulatory obligations.

• We use your information to verify your identity and age, ensuring you meet the eligibility requirements to play at our casino.
• We process your data to manage deposits, withdrawals, and to apply any BluffBet bonus code or BluffBet no deposit bonus you may claim.
• We analyze your activity to detect fraud, prevent money laundering, and maintain the security of our platform.
• We use your contact details to send you account notifications, promotional offers, and updates about BluffBet free spins and other rewards, where you have consented to receive marketing communications.
• We rely on your data to personalize your VIP Program experience and tailor rewards based on your activity level.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, keep you logged in, and understand how you interact with BluffBet casino. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our site. For more detailed information, please refer to our separate Cookie Policy.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• We share data with payment service providers to process your deposits and withdrawals securely.
• We disclose information to regulatory authorities, including the Curaçao Gaming Authority, when required by law or to maintain our license.
• We work with third-party verification services to confirm your identity and comply with anti-fraud and anti-money laundering regulations.
• We may share data with our independent representative, TPM Services Limited, for compliance and dispute resolution purposes.
• We engage third-party service providers, such as customer support software and marketing platforms, who process data on our behalf under strict confidentiality agreements.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption technology to safeguard sensitive data transmitted between your device and our servers. While we strive to protect your information at every stage, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, and accounting requirements. Typically, we keep account and transaction records for a minimum period required under gaming and financial regulations, even after you close your BluffBet account.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights and will respond to your requests promptly.

• You have the right to request access to the personal information we hold about you.
• You may ask us to correct any inaccurate or incomplete data in your BluffBet account.
• You can request the deletion of your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain types of data processing, including marketing communications.
• You may withdraw your consent for optional data processing activities at any time.

To exercise any of these rights, you can contact our support team, and we will guide you through the process.

Age Verification and Responsible Gaming

We only permit registration and use of BluffBet services by individuals who meet the minimum legal gambling age in their jurisdiction. We collect and verify age-related documentation as part of our KYC procedures to prevent underage access to our platform. If we determine that an account has been created by a minor, we will immediately suspend the account and take appropriate action.

International Data Transfers

As we operate across multiple jurisdictions, including Canada and New Zealand, your data may be transferred to and processed in countries outside your country of residence. We ensure that any such transfers comply with applicable data protection standards and that adequate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services offered at BluffBet. We encourage you to review this page regularly. Continued use of our website after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team at support-ca@bluffbet.com. We are also available via live chat, and our support operates in English and French to assist you with any privacy-related concerns.